Privacy Policy

The following Privacy Policy governs the online information collection practices of HEALTH ENERGY LONGEVITY, LLC. (“we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the www.healthenergylongevity.com, website (the “Site”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via phone, or through the mail).

By visiting our Site, you are accepting the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site. We reserve the right to modify or amend the terms of our Privacy Policy at any time and for any reason, without notice. Your continued use of our Site following the posting of changes to these terms will mean you accept those changes. Please check back periodically for updates.

How We Collect Information

We collect information about you (i) when you provide it to us, (ii) when you use our Site, and (iii) when you use our products and services.

Information You Provide to Us

We may collect personally identifiable information from you, such as your name, email address, mailing address, phone number, credit card information, and other information, when you voluntarily provide it to us. For example, we collect personally identifiable information when you sign up for our newsletter, create an account, place an order, participate in a contest or promotion, respond to a survey, contact customer service, or otherwise communicate with us. You can always choose not to provide personally identifiable information, but it may prevent you from using certain features of the Site or obtaining certain products or services.

Information We Collect Through Your Use of Our Site

We may automatically collect certain information about your computer and/or mobile device when you visit the Site. For example, we may collect your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We may also collect information about actions you take on the Site, such as the links you click, the products you view or purchase, and the searches you conduct.

We may collect this information using cookies, web beacons, and other similar technologies. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information. Web beacons are small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on the Site and typically work in conjunction with cookies to identify our users and user behavior.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

Information We Collect Through Your Use of Our Products and Services

We may collect information about you when you use our products and services, including information about your transactions, purchases, preferences, and other usage details.

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

Process and fulfill your orders, including sending you emails to confirm your order status and shipment
Provide customer support and respond to your inquiries
Communicate with you about your account, orders, products, services, promotions, contests, surveys, and other updates
Improve our Site, products, services, and customer experience
Personalize your experience on the Site, including by displaying content and offers that are relevant to you
Administer contests, promotions, surveys, and other Site features
Detect, prevent, and address technical issues, fraud, and other illegal activities
Comply with applicable laws, regulations, and legal processes

How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping and delivery, email communications, marketing, analytics, and customer service. These service providers are authorized to use your information only as necessary to provide these services to us.
Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be sold or transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights: We may disclose your information to protect and defend our rights or property, to prevent or investigate possible wrongdoing in connection with the Site, to protect the personal safety of users of the Site or the public, or to protect against legal liability.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.

Your Choices

You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails. Even if you opt out of receiving promotional emails, we may still send you non-promotional emails, such as those about your account or orders.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding our privacy policy please direct them to: customerservice@healthenergylongevity.com